Explanation of Service Levels
There is a one-time enrollment fee of $149 for individual accounts (or $189 for joint accounts) regardless of what Service Level you choose.
Our “Enrollment” fee covers:
- Account set up
- Time expended on auditing your credit report
- Time expended on consulting with you
There is a monthly service fee of $79 per month for “Standard” individual accounts (or $158 for “Standard” joint accounts)
Our “Standard” Account (& monthly service fee) Covers:
- Unlimited “basic” disputes to all three major credit reporting agencies (Experian, TransUnion, and Equifax);
- One (1) telephone case review every six (6) months;
- Unlimited telephone customer support;
- Unlimited email customer support;
- Standard first-class postage;
- Access to a secured self-service billing portal;
- Access to a secured case management dispute portal;
- Basic credit education
There is a monthly service fee of $99 per month for “Premium” individual accounts (or $198 for “Premium” joint accounts).
The “Premium” Account (& monthly service fee) Covers:
- Unlimited and “advanced” disputes to all three major credit reporting agencies (Experian, TransUnion, and Equifax);
- Unlimited telephone customer support;
- Unlimited email customer support;
- Standard first-class postage;
- Access to a secured self-service billing portal;
- Access to a secured case management dispute portal;
- Superior and Advanced credit education
- Unlimited disputes on “NEW” inaccuracies added subsequent to your enrollment date;
- Immediate responses to new collection letters received;
- Unlimited disputes directly with the data furnishers (including collection agencies, original creditors, and/or other third-party data furnishers);
- Advanced data furnisher dispute tactics
- Unlimited case reviews upon request;
- Premium certified postage (as needed);
- Cease and Desist Letters
- Inquiry disputes with the original creditors
- Escalated disputes with the compliance authorities
- Certified mail with escalated disputes
